State Farm® Insurance Agent Billye Roland

"I always call Crystal for assistance with my insurance! Always so knowledgeable and walks me through everything!"

"Best experience and I look forward to being a customer for years to come. 100% recommend Billye Roland ! I switched a couple years ago to her office and have been please beyond expectations. Great group of people that are always helpful and professional. Thank you Billye! Great job 😊"

"My husband and I have been customers with Billye & Brent Roland since we were teenagers and now, we are in our 50s. That should tell you how long we have been with them. They have become part of our family through the years and have always been there for us in both insurance coverage/needs and in personal life. You cannot ask for better people. Brittany, Maddie, Crystal, and Seth are a vital part of their team as well and are great at keeping you calm through those stressful moments when dealing with accidents & claims. So, if you are wondering about who to use for any type of insurance, this is the place to be!!!"

"Always available to help you with your issues and always kind and courteous."

"Crystal is the best and always so helpful!"

"Absolutely amazing
They work hard. Treat you like a person. And will do their Absolutely best to help you.
Maddie is the one to go to if you need anything she's handled all my claims and has been awesome to work with."

"I was looking for builders risk and state farm was the best. The staff was very helpful and friendly, answered all my questions . Thank you Jeff Remlein"

"Spoke with Seth Terres and was a very knowledgeable individual. Made sure to answer any questions I had and provided me with important information regarding their company."

"I had a very good experience."

"Brittany was really professional and informative. Would recommend her to anyone"

"Working with Seth was smooth sailing. He made sure he explained everything to me and made sure I understood everything."

"Very positive experience with Seth Terres, Mr Terres was very knowledgeable, friendly and professional, he covered just about every detail regarding State farm policies, even went to the extreme of looking over my current insurance company and found many errors not beneficial to me . I initially stopped in the pair prices and policies, State farm may be a little bit more expensive but offering a lot better coverage protection . When my policy expires with progressive I will very strongly consider switching to State farm which was my previous insurance company. Switched prematurely because of price. Would highly recommend this agency to family and friends. Thank you Seth"

"Terrible customer service called to move insurance back to NC was given a very high number for payment called other companies and was able to find substantial lower . Owner needs learn how to speak to people terrible customer service"

"I have had the most AMAZING 🤩 experience with Billye, Brent and Crystal with State Farm and I would highly recommend this team as your insurance carrier. For 20 years now, they are always willing to look in depth for my special needs, get back to me asap, and have the kindest demeanor which has and will always mean the world to me 💕. From the beginning and through all of these years I have gotten to know them all very well and love the “Down Home” treatment!"

"What a wonderful experience I have had with Billye Rolland State Farm. They are a class act."

"We have been using Brent and Billy for over 15 years and we appreciate what all they and the staff do from roadside assistance to all of our insurance questions and needs. Love the hometown feel they give and treat you like friends."

"I highly recommend this insurance agency. Everyone there is nice and helpful especially Brittany I needed to add another vehicle to my policy and she made it very easy not to mention a great price. Thanks guys"

"Wonderful staff. I was greeted coming in the door. Fast service. And agreeable rates. Thank you Seth and Crystal."

"Billye and Brent, as well as their staff have always done right by my wife and myself. We wouldn't go anywhere else."

"I have been working with Billy and Brent for a long time, and I have always been treated like family. They handle all my insurance needs. I wrapped up an issue yesterday, and both of them made it smooth and easy. Their staff is always great, also. Each one greets you with a smile and knows exactly how to help you. Heck, they are even on my Christmas card list."

"Great people! Helped us get a bunch of things we needed to get done!"

"Brent went above & beyond! I highly recommend! I have a bit of an unusual situation so he contacted underwriting to get me the exact coverage I need. Brent & Billye work with you and tailor to your personal insurance needs. I could not be happier with them!"

"back in December I had a deer run out in front of me while taking my kids to school. Bumper, headlight and assorted other damage to my Tesla. I messaged my State Farm agents and they had started working on everything even before I got home. Before lunch I had everything scheduled. The longest time came with having to wait for my appointment at the repair center. Once it was there, smooth sailing. After hearing horror stories from others with Tesla's I have to admit, I was worried. But those worries were unfounded. Between State Farm and the Tesla collision center, there was no back and forth, fighting over parts like others I had talked to. My advise for anyone with a Tesla, go with State Farm. If you can work with Billye and Brent and their team, I would recommend them over anyone else, they and their team are fantastic to work with."

"Very great with there pricing and great with details on policies!!!"

"Thank you for always making sure my family is protected and well taken care of. It truly means a lot."