Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Holmes

Tiffany Holmes

September 8, 2025

5  out of  5
rating by Tiffany Holmes
"I recently transferred my State Farm policies from out of state, Billye Roland’s office made the entire process incredibly easy and stress-free! Crystal handled everything quickly, answered all my questions and made sure I felt confident with my coverage! I truly appreciate their efficiency and customer service. If I could give them more than 5 stars I would! Highly recommend!!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Billye"
Profile photo of Antonio Ruiz

Antonio Ruiz

September 5, 2025

5  out of  5
rating by Antonio Ruiz
"After shopping for a new policy with almost every major insurance company, I was able to find the best and affordable policy with state farm, excellent customer service by billye and cristal."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
Profile photo of Alex Thompson

Alex Thompson

September 2, 2025

5  out of  5
rating by Alex Thompson
"Crystal was an absolute pleasure to deal with and made our transition to a new insurance company absolutely pain free."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Billye"
Profile photo of Melissa Abee

Melissa Abee

August 22, 2025

5  out of  5
rating by Melissa Abee
"I've had an amazing experience with everyone I've spoken to at this office, and they've always answered my questions. Would definitely recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team and that we were able to answer all of your questions. Providing clear, helpful service is always our goal, and your recommendation means the world to us! - Billye"
Profile photo of Jessica Amaker

Jessica Amaker

August 15, 2025

5  out of  5
rating by Jessica Amaker
"Crystal is the best she helped us figure out the best policy for our New Driver and took the headache and stress away! You won’t find better customer service in the industry."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Billye"
Profile photo of John Todor

John Todor

August 11, 2025

5  out of  5
rating by John Todor
"I recently had to relocate from South Carolina to North Carolina The Billye Roland office, made it super smooth."
We responded:
"Thank you for sharing your experience! We’re so glad we could help make your move from South Carolina to North Carolina a smooth one. Wishing you the best as you get settled in your new home! ~ Billye Roland"
Profile photo of Mikayla Mosteller

Mikayla Mosteller

August 8, 2025

1  out of  5
rating by Mikayla Mosteller
"Like a terrible neighbor, state is NOT there. 0/10 do not recommend. We have been during with a claim on our home insurance since May. Our claim has not been taken seriously, we have a hole in our roof, mold in our attic, and water leaking onto our bed. But there’s not “storm damage” for the insurance to cover. We’ve been a loyal customer for 5 years but not anymore."
We responded:
"We’re very sorry to hear about your experience and the challenges you’ve faced with your claim. We understand how frustrating and stressful it must be to deal with ongoing home damage, and we never want any customer to feel unsupported. We appreciate you taking the time to speak with us this morning. Our goal is always to address concerns promptly and provide clear communication, and we regret that your experience has not reflected that. "
Profile photo of Laura Pierce

Laura Pierce

August 8, 2025

5  out of  5
rating by Laura Pierce
"Wonderful experience getting our auto policy set up! Very friendly and knowledgeable staff!"
We responded:
"We appreciate your kind words! It’s great to hear you had a wonderful experience setting up your auto policy. Our team is always happy to help, and we’re glad you found us friendly and knowledgeable. ~ Billye Roland"
Profile photo of logan canipe

logan canipe

July 30, 2025

5  out of  5
rating by logan canipe
"Crystal is the best of the best, her knowledge and customer service is top tier. I would highly recommend her for any of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Billye"
Profile photo of Eric West

Eric West

July 30, 2025

5  out of  5
rating by Eric West
"Billye and Crystal are hands down the best!!"
We responded:
"Thank you for your review! We are so happy to know you had such a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
Profile photo of Stephanie Lipski

Stephanie Lipski

July 28, 2025

5  out of  5
rating by Stephanie Lipski
"If you are looking for an amazing insurance agency who cares not only for her staff, her communities but also her insureds, you have found the right team! Let them give you a quote!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Billye"
Profile photo of April Deal

April Deal

July 28, 2025

5  out of  5
rating by April Deal
"Mrs. Billye was so extremely helpful and kind after Hurricane Helene. She called just to check in and make sure everyone was okay. I highly recommend her and her staff, very kind and courteous!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Billye"
Profile photo of monica lindsey

monica lindsey

July 11, 2025

5  out of  5
rating by monica lindsey
"Great customer service! Very quick and easy to renew insurance."
We responded:
"Monica, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that the renewal process was quick and easy. If you ever need anything else, we're always here to help! - Billye"
Profile photo of Stacy Huffman

Stacy Huffman

June 13, 2025

5  out of  5
rating by Stacy Huffman
"Great customer service! Handled all of our insurance needs with timely responses and attention to detail. Friendly and attentive staff!"
We responded:
"Thank you so much for your kind words, Stacy! We're thrilled to hear that you had a great experience with our team. Providing timely, attentive service is always our top priority, and we're glad we could meet your insurance needs. Don’t hesitate to reach out if there's anything else we can help with, we’re always here for you! - Billye"
Profile photo of John-Paul Lepeley

John-Paul Lepeley

June 11, 2025

5  out of  5
rating by John-Paul Lepeley
"What an incredible experience! Crystal swooped in and solved our home insurance issue in a very short period of time. She quickly grasped the situation and actively listened to our problem, allowing her to find the absolute best solution. She truly went the extra mile, several times over! Her many years of experience and valuable connections were truly evident as she swiftly took care of a sudden burden that was weighing on our family. I believe that It takes great challenges to meet great people. A huge thank you to Crystal and the entire team for your exceptional support. You all are simply the best!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Crystal was able to step in and provide the support you needed so quickly and effectively. She truly cares about the families she works with, and it means the world to know that her dedication and experience made such a positive impact during a stressful time. We’re grateful for the opportunity to assist you and are so glad you felt supported every step of the way. Thank you again for choosing us. We’re always here if you need anything in the future. - Billye"
Profile photo of Alana Padgett

Alana Padgett

June 6, 2025

5  out of  5
rating by Alana Padgett
"Seth was so knowledgeable and gave me so much information and more! I am so glad I switched to State Farm! I am getting way more for my dollar."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Seth was able to provide you with helpful information and make your transition to State Farm such a positive experience. Welcome to the State Farm family! - Billye"
Profile photo of Herb Ergle

Herb Ergle

June 2, 2025

5  out of  5
rating by Herb Ergle
"Friendly, and great service great place. One big family"
We responded:
"Thank you so much for your kind words, Herb! We're thrilled to hear you felt the friendly atmosphere and great service—we truly strive to make everyone feel like part of the family. – Billye"
Profile photo of Diane Drum

Diane Drum

May 30, 2025

5  out of  5
rating by Diane Drum
"Experienced, knowledgeable Insurance agents. Crystal helped me with Homeowners & Auto Insurance. She answered all of my questions & provided me with the coverage I need. And saved me money on yearly premiums! I highly recommend Billye Roland State Farm Insurance for all your Insurance needs. You won't be disappointed."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Crystal was able to assist you with your Homeowners and Auto Insurance needs and help you save. Providing knowledgeable, personalized service is what we strive for, and it's great to know we met your expectations. We truly appreciate your trust in Billye Roland State Farm Insurance and look forward to continuing to serve you in the future! - Billye"
Profile photo of ARYN Nussbaumer

ARYN Nussbaumer

May 30, 2025

5  out of  5
rating by ARYN Nussbaumer
"Crystal Weaver is my agent with State Farm at Billye Roland Agency. She has been very attentive and helpful with all my questions and needs."
We responded:
"Thank you for your feedback! We're so glad to hear that we were able to help with all your questions and needs. Providing great service and support is always our goal, and we appreciate you choosing us. Don’t hesitate to reach out anytime—we’re here for you! - Billye"
Profile photo of Paula Gates

Paula Gates

May 29, 2025

5  out of  5
rating by Paula Gates
"Had a wonderful experience in working with Seth to get insurance for my automobile. He was so patient and helpful to me, as well as knowledgeable and kind. My kind of people. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had such a great experience working with Seth. He truly cares about helping others and making the insurance process as smooth and stress-free as possible. We’ll be sure to pass along your appreciation to him. Welcome to the State Farm family — we're grateful to have you with us! - Billye"
Profile photo of Mrs Triplett

Mrs Triplett

May 15, 2025

5  out of  5
rating by Mrs Triplett
"I had a great experience speaking with crystal today she was so sweet and I enjoyed speaking with her. State Farm saved me money & I got more for my money!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear you had a great experience speaking with Crystal. She truly cares about helping our customers, and your feedback means a lot. We're glad we could help you save while providing value. Welcome to the State Farm family! - Billye"
Profile photo of Robbin Taylor

Robbin Taylor

May 14, 2025

5  out of  5
rating by Robbin Taylor
"Great to work with 😊"
We responded:
"Thank you so much for the kind words, Robbin! It is a pleasure working with you as well. We're always here to help and appreciate your trust in our agency. Don’t hesitate to reach out if you ever need anything! - Billye"
Profile photo of Kim Barnett

Kim Barnett

May 2, 2025

5  out of  5
rating by Kim Barnett
"Crystal Weaver helped me with my personal liability insurance for my business, I recommend her and the whole group from the boger city office 😊State Farm is the best in town!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to help you with your personal liability insurance and that you had a great experience with our office. Your support and recommendation mean a lot to us! We're always here if you need anything in the future. - Billye"
Profile photo of christina hicks

christina hicks

April 30, 2025

5  out of  5
rating by christina hicks
"Crystal is the best. Sent her an email and she had me a quote within 30 minutes. Very knowledgeable and professional."
We responded:
"Thank you so much for the great review! We’re thrilled to hear that Crystal took such good care of you. Her professionalism and quick turnaround are just a few of the reasons we’re lucky to have her on our team. We appreciate your kind words and are always here to help with anything you need! - Billye"
Profile photo of Toni keating

Toni keating

April 30, 2025

5  out of  5
rating by Toni keating
"My dad has his house policy with State Farm. We love this office. They are courteous and timely. You can always reach a person and not an automated system. That’s a rarity in this technological age"
We responded:
"Thank you so much for your review, Toni! We're thrilled to hear that your family has had a positive experience with our office. Providing courteous, timely service and making sure you can always reach a real person are top priorities for us, so it means a lot to know that it’s appreciated. We’re grateful for your trust and look forward to continuing to serve your family for years to come! - Billye"