State Farm® Insurance Agent Billye Roland

"Brent went above & beyond! I highly recommend! I have a bit of an unusual situation so he contacted underwriting to get me the exact coverage I need. Brent & Billye work with you and tailor to your personal insurance needs. I could not be happier with them!"

"back in December I had a deer run out in front of me while taking my kids to school. Bumper, headlight and assorted other damage to my Tesla. I messaged my State Farm agents and they had started working on everything even before I got home. Before lunch I had everything scheduled. The longest time came with having to wait for my appointment at the repair center. Once it was there, smooth sailing. After hearing horror stories from others with Tesla's I have to admit, I was worried. But those worries were unfounded. Between State Farm and the Tesla collision center, there was no back and forth, fighting over parts like others I had talked to. My advise for anyone with a Tesla, go with State Farm. If you can work with Billye and Brent and their team, I would recommend them over anyone else, they and their team are fantastic to work with."

"Very great with there pricing and great with details on policies!!!"

"Thank you for always making sure my family is protected and well taken care of. It truly means a lot."

"Always helpful and quick to respond to any issues or questions. I have depended on and trusted Billye and Brent for over 20 years without any issues."

"I appreciate all your help in the past and with recent insurance help with all our motorcycles. You make sure we are immediately covered on all our Motorcycles so that we can pick them up without a glitch. You have helped over the phone and by emails with proof of insurance quickly. Thank you again so very much. You are appreciated."

"I am glad to have moved to North Carolina. You have made the many tasks of moving easier."

"Crystal is amazing! She always goes above and beyond to help out and is quick to respond!"

"I have been a client of theirs since I started driving and my parents since long before that. They are all amazing, but my girl Billye has always made things quick and easy! It’s nice to talk walk into a place and feel like you are family and that’s how it has always felt with them!!"

"I have been with State Farm Insurance for 20+ years. Billye, Brent and their entire staff are the best group of people you will ever deal with. They are all Professional, Caring and Genuinely Concerned with all my insurance needs. I highly recommended them!"

"Great company to work with have always made things fast and easy with no issues highly recommend !!!"

"The team is amazing! They made it very easy to transfer over. Crystal had a quote to me that day and got everything transferred over. They answered all my questions and helped me along the way. Would definitely recommend!"

"Awesome Awesome job!!! Billy was very helpful, courteous and professional. I will highly recommend Statefarm and definitely my representative.."

"I have had alot of change in my life over the last several months. Billye and her whole team have been extremely helpful in navigating all the policy changes, and explaining things in layman's terms so it all makes sense. Crystal was especially helpful when it came to exploring my life insurance options. She made a special trip into the office and spent alot of time trying to make the best policy fit for me. All of the folks I've dealt with there have been extremely kind and helpful."

"I’ve worked with the Billye Rolland State Farm office in Lincolnton several times now, and every experience has been great. Brittany has helped me most recently with switching insurance between my vehicles, and she was extremely friendly, patient, and helpful the entire time. I’ve also worked with Seth before and had the same positive experience. Everyone I’ve talked to at this office is welcoming and easy to work with, which makes handling insurance a lot less stressful. I really appreciate their customer service and the way they treat people. Highly recommend this office and especially Brittany & Seth for anyone needing insurance help."

"Between a business, a house, several vehicles and a commercial property rates, coverage and dependable service are very important. When I made a switch to get away from from high rates, terrible coverage and poor service Crystal at this State Farm office was second to none. She was very educated on coverage and language and she asked the right questions so that we could ask the right questions so that we can get to the coverage that we truly needed. And the rates were very competitive. If you want good service that you can count on this, this is the place you need to go"

"Great energy! Very time conservative"

"What a fast and thorough experience! I called to switch my insurance over from California to North Carolina and it was so quick and easy. I did it all over the phone and got a great rate as well. Highly recommend giving Crystal a call if you’re looking to get great auto insurance quickly!"

"Crystal was an absolute delight to speak with today as I bought life insurance. She is extremely personable and easy to talk to. The process was quick. I highly recommend State Farm."

"Crystal was great to work with! Would highly recommend!"

"I called the office the other day to get insurance. I worked with Seth and he explained everything to my understanding... His customer service was above and beyond! I truly appreciate being served by someone with such kindness... Thank you for your outstanding Custer service Seth!"

"They have always been amazing. They make you feel like family. If you don't have insurance with them, you're missing out on excellent service and great rates."

"These are some really great people!! They will help you anyway they can with your insurance needs!!"

"Very good customer service. I couldn’t even get ahold of my old insurance company. Cristal had me insured and ready to go in under an hour"

"I recently transferred my State Farm policies from out of state, Billye Roland’s office made the entire process incredibly easy and stress-free! Crystal handled everything quickly, answered all my questions and made sure I felt confident with my coverage! I truly appreciate their efficiency and customer service. If I could give them more than 5 stars I would! Highly recommend!!!!!"